ciboodle - customer interaction software
Now there is a way to deliver exceptional customer experience without the pain you might expect that comes with a typical CRM implementation.
Sword ciboodle is a leading supplier of contact center service and sales software. We specialize in providing solutions for high volume, complex, multi-channel operations that need more than traditional CRM packages can offer.
Intelligent Agent Desktops
empowering agents
Optimized work environments that empower agents with the right information at the right time.
Sword ciboodle provides a layer around your existing systems to provide a single, intuitive context based desktop.
Multichannel Platform
customer choice
Technology that allows your customers to choose how they access your services.
Sword ciboodle offers a strategic platform that provides access to services from beyond the call center.
Process Management
rapid change
Business centered tooling that reduces the time it takes to bring products and services to market.
With specialized BPM technology at it’s heart, Sword ciboodle is a framework for your unique service and sales processes.
